Frequently Asked Questions

Everything you need to know about our eco-friendly cleaning solutions.

Are Delphis Eco products safe for use around pets and children?

Yes, our products are formulated with plant-based ingredients and are non-toxic, making them safe for use in homes with pets and children when used as directed.

How long does shipping take for domestic orders?

Standard shipping typically takes 3-5 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.

Do you offer a subscription service for regular deliveries?

We do. You can choose to subscribe and save 10% on your favorite products, with flexible delivery intervals ranging from 1 to 3 months.

What is your return policy if I am not satisfied?

We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, please contact our support team to initiate a return or exchange.

Is your packaging recyclable?

Absolutely. All our bottles are made from 100% recycled plastic (PCR) and are fully recyclable, supporting a circular economy.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.